Customer Journey
The more a company understands its customers, the more it can create personalized offers. Nowadays, the challenge is to create an environment where you can constantly learn from interactions throughout the journey and use what was learnt to redesign future interactions with your consumers.
The consumer has already understood that his data is valuable and consciously agrees to share his information with brands, as long as they offer highly personalized experiences in exchange.
A customer perceives an experience as highly positive when the company can convey familiarity and respect. Enchanting the consumer with experiences has never been more important.
Overview
Data
is the base for everything
Content
is your brand
Customer Journey
orchestration
Personalized
experience
Adobe products and experience design
Adobe concentrates the best product platform available on the market for creating high-scale, large-scale customization through every moment of the consumer journey.
From the acquisition phase, conversion opportunities as well as retention moments, Adobe products bring the best solutions. Working in a fully integrated way, always assisted by their state-of-the-art artificial intelligence technologies, Adobe Sensei.
Netbiis Excellence
Netbiis’ team is composed by experienced, highly trained, and certified professionals who can implement, evaluate and operate Adobe’s main products. We have vast experience, with tens of thousands of consulting hours dedicated to working with Adobe products in operations of all sizes for leading industries.
AUDIENCE MANAGER
CAMPAIGN
TARGET
EXPERIENCE MANAGER
ANALYTICS
EXPERIENCE PLATFORM
Netbiis was granted with the highest global specialization grade on the Adobe Campaign solution. We are experts on the modernist Multi-channel Campaign Orchestration solutions and Customer Journey Management, including the innovative and powerful Adobe Experience Platform.
Heath Check
For companies that have already purchased Adobe Campaign or Adobe Analytics products, our team has developed and perfected consulting hour packages, with specific tasks that will verify the tools implementation “health”, guiding our client, and extracting the most these robust tools offer.
Adobe Campaign
- Areas of assessment: Security & Audit, Performance and Operations
- Over 40 items evaluated
- 5 items dedicated to risk assessment
- 7 performance tests for high availability
Adobe Analytics
- Areas of assessment: Governance, Data Setup and Solution Design
- 22 items evaluated
- 4 items dedicated to risk related to GDPR
- 6 tests to guarantee content traffic viewing
Contracting Models
Implementation
Closed “turn key” project models with the implantation of the ideal platform to fulfill your needs.
Assisted operation
Continuous access to experienced, highly trained, and certified professionals to accelerate your day-to-day operation potential.
BPO
Complete outsourcing of the technology and campaign delivery operation. Your team now focused solely on creating experiences for the company and your customers.
Netbiis Specialties
Experience Packages
We have created a set of “plug-and-play” packages for companies that need speed and efficiency.
Marketing Automation
Unprecedented opportunity to build long-term relationships and win over loyal customers.
Let's talk?
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